We utilize this support ticket system in order to streamline support requests and better serve you. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required. Please do not open 2 tickets for the same problem as this causes confusion in the processing of tickets.
Before you ask us a question, check this handy list of Frequently Asked Reference Questions to see if your question is a popular one that we have answered many times before. Looking through the FAQs can save you and us a lot of time! Even if your question doesn't look like our example, if the subject sounds like what you're interested in, check the FAQ for it.
Also, be sure to look through the video tutorials for in-depth guides and live demonstrations.
This support department is closed on Fridays, Saturdays and Sundays. So be patient if you contact us during these 3 days. We will answer your question as soon as possible.

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We provide archives and history of all your support requests complete with responses.